Servify FY26: Losses Narrow 40% to Rs 51 Crore as US Becomes 60% of Business — Startup Funding India, October 2026

Startup funding in India does not always mean hypergrowth: post-sales service firm Servify reported a smaller, leaner year in FY26, with losses narrowing 40% to Rs 51 crore from Rs 85 crore in FY25, according to its annual consolidated financial statements filed with the Registrar of Companies and reported by Entrackr on 29 October 2026.

Revenue dips, discipline shows

Revenue from operations declined 4% to Rs 751 crore in FY26 from Rs 781 crore in FY25, dragged by consecutive degrowth in India. White-labelled protection plans sold through mobile apps and web portals remained the primary engine, contributing over 97% of operating income at Rs 730 crore, down 4%. Income from mobile handset and spare parts sales fell 13% to Rs 20 crore. Total expenses fell 8% to Rs 807 crore from Rs 876 crore, and employee benefit expenses dropped 10.6% to Rs 135 crore.

America now carries the business

For the second consecutive year, the US remained Servify's largest market, contributing nearly 60% of total revenue at Rs 448 crore, up 12% year on year. In contrast, revenue from India declined 27% to Rs 242 crore from Rs 330 crore in FY25, with the rest coming from Europe, Canada, the UAE and Turkey. Founded in 2015, Servify provides brand-authorised after-sales support for phones, gadgets, electronics and home appliances, works with brands including Apple, Bose and HP, operates across 18,000 service locations in more than 40 countries, and processes over 2.8 lakh claims annually.

Still not profitable — and why that matters

Servify's EBITDA loss stood at Rs 19 crore in FY26, and the company spent Rs 1.07 to generate every rupee of operating revenue. Backed by Blume Ventures, it has raised over $135 million to date, including a $65 million Series D led by Singularity Growth Opportunities Fund and a further $7.8 million in March 2025 from BEENEXT at a valuation of around $700 million. The narrowing loss is real progress, but the unit economics say the path to profit still runs through efficiency, not just scale.